Retirement Benefits Administrator
National Veterinary Associates
Job Description
Job Title: Retirement Benefits Administrator
Position Summary: As the primary point of contact for retirement benefit inquiries, this role supports employees with enrollment, eligibility, and day-to-day transactions related to 401(k) and deferred compensation plans. Responsibilities include reconciling contributions, loans, and company match funding between payroll and the recordkeeper, as well as calculating and validating match contributions, including annual true-ups. The position requires strong Excel skills to analyze plan data and generate reports, and collaboration with internal teams and external vendors to ensure seamless plan administration. The ideal candidate is detail-oriented, organized, and experienced in handling sensitive information with discretion. Proficiency in HRIS systems and the ability to manage multiple priorities in a fast-paced environment are essential.
Reports to: Retirement Plan Manager
What You’ll Do:
• Be the first point of contact for employees with questions about their retirement benefits.
• Support enrollments, eligibility, and day-to-day retirement transactions.
• Resolve employee and vendor inquiries quickly and accurately.
• Reconcile 401(k) contributions, loans, and company match funding between payroll and recordkeeper.
• Calculate and validate company match contributions, including annual true-up.
• Review Deferred Compensation Distributions, and collaborate with internal teams on timely payment.
• Use Excel (pivot tables, VLOOKUP, advanced formulas) to analyze plan data and create reports.
• Partner with internal partners (HR, Payroll and Finance) and retirement vendors to keep programs running smoothly.
• Assist with compliance testing, audits, and vendor reporting.
What We’re Looking For:
• 2+ years of experience with 401(k) and/or Non-Qualified Deferred Compensation plans.
• Strong Excel skills (pivot tables, VLOOKUP, and formulas).
• Experience reconciling 401(k) contributions and match calculations.
• Excellent communication skills — you can explain benefits clearly and confidently.
• Organized, detail-oriented, and able to juggle multiple priorities in a fast-paced environment.
• Experience with HRIS systems (Ceridian Dayforce, ADP Vantage a plus).
• Professional, team-oriented, and able to handle sensitive information with discretion.
Required Knowledge, Skills, and Abilities:
• Strong self-starter, fast learner, quality conscious, committed to deadlines all in a fast-paced environment
• Ability to handle sensitive information respectfully and compassionately and maintain confidentiality
• Ability to prioritize and manage multiple projects simultaneously
• Must be able to efficiently and effectively manage a high volume of inquiries and e-mails
• Superior organizational and interpersonal skills
• Strong research, analytical, and reporting skills
• Ability to analyze and resolve complex customer service issues
• Strong oral and written communication skills and demonstrated ability to collaborate across all levels of an organization
• Ability to work within a team environment and to collaborate across multiple departments
• Ability to manage up and down the organizational hierarchy to drive change as necessary
Compensation: The annual salary range is $75,000-$80,000.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
