Veterinary Receptionist (CSR)

Job Description

The Opportunity:

Come join our Team!

We are a well-established, full-service, 3-doctor, AAHA accredited hospital that is dedicated to provide our community with optimal veterinary care. Our practice promotes a welcoming environment where our team members feel like family.

Our hospital is fully furnished with 7 exam rooms, a large treatment suite, two dental wet tables, sterile surgical suite, and state of the art equipment including complete in-house laboratory, digital x-ray, digital intraoral x-ray, lift exam tables and more.

Responsibilities:

Scheduling appointments, surgeries and future appointments

Using electronic medical record to document client interaction and conversations

Ability to work at a computer for the majority of shift (shift lengths vary)

Communicate effectively with the technician staff and DVM staff on all items related to patient/clients

Greet clients by phone and in person at the hospital

Be able to sit or stand for extended periods of time

Check clients in and complete appointments by checking out and closing invoices

Making reminder calls

Responding to messages through multiple hospital platforms

Triage calls on a case by case basis for best scheduling in partnership with the medical team

Complete routine daily operating tasks including opening and closing responsibilities (dependent on shift)

Champion our wellness plans for well pets

Communicate with local specialty practices and boarding facilities as necessary

Qualifications:

High School Graduate or Equivalent

Veterinary reception experience and knowledge of AVImark is a plus

Knowledge of AVImark is a plus

Benefits:

$17.00 - $21.00 hourly

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

Medical/Dental/Vision

Retirement - 401k + match

Short/Long Term Disability

Life Insurance

Employee Pet Discount

Provided Uniforms

PTO

Fair Work-Life Balance

For more information about our hospital, visit https://www.hillsborobeachanimal.com.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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This Job

Location:

Deerfield Beach, Florida, United States

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