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NVA

General Practice Veterinary Assistant

Sumner Veterinary Hospital

Job Description

In addition to the responsibilities outlined below, the General Practice Technician Assistant is responsible for maintaining and engendering the Client-Doctor relationship. The expectation is that the GP Tech Assistant is fast, efficient, professional and knowledgeable in all interactions with clients. The Tech Assistant is also responsible for maintaining an appropriate pace of treatment and data collection to keep the Doctor on time and accountable to their scheduled appointments. This is a high customer service interface position and incumbents must have a love of client education and service.
 Duties:
  • Must be able to work 7-12 hour shifts and be on their feet for a majority of that time.
  • Must be able to lift 50 Lbs unassisted
  • Stooping, bending , lifting, getting down on the floor and raising arms above head are constant required movements
  • Must be able and willing to use a computer very frequently throughout shift
  • Attention to detail and spelling is critical
  • Must possess a good sense of time management and critical thinking
  • Ability to learn and demonstrate effective and appropriate skills in regards to handling animal restraint
  • Ability to steady hands and administer injections, blood draws and nail trims
  • Follow all cleaning and sanitization protocols for the hospital
  • Ability to use hospital equipment safely and to standard, including but not limited to scales, thermometers, lab equipment and X Ray machines
  • Demonstrates good interpersonal skills and is able to work with a team, as well as work by themselves
  • Contributes to positive change conversations and has a relentless drive to improve hospital operational performance and culture.
Skills and Basic Qualifications
  • Along with a positive attitude and a high degree of energy, you will have excellent communication skills, the ability to work effectively and efficiently in a fast-paced environment.
  • Effectively communicates and manages work flow
  • Ability to effectively handle and defuse upset clients.
  • Must be able to handle the physical and emotional aspect of work in a veterinary hospital environment.
  • Demonstrates professionalism in separating personal relationships with staff and making decisions and having interactions that are in the best interest of the hospital.
  • Models a professional and courteous manner with staff and clients.
  • Commitment to ongoing educational development and growth.
  • Must enthusiastically demonstrate active listening, critical thinking, complex problem solving, time management, judgment and decision making skills.
  • Job Type: Full-time
    Pay: $18-20.00 per hour depending on experience
    Expected hours: 38-40 per week
    Benefits:
     
    • 401(k)
    • 401(k) matching
    • Continuing education credits
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Employee discount
    • Free parking
    • Health insurance
    • Health savings account
    • Life insurance
    • Opportunities for advancement
    • Paid sick time
    • Paid time off
    • Professional development assistance
    • Profit sharing bonus
    • Referral program
    • Retirement plan
    • Vision insurance
 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
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This Job

Location:

Sumner, Washington, United States

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