Veterinary Receptionist
Harbor Animal Hospital
Job Description
Veterinary Receptionist
Location: Gig Harbor, WA
Practice Name: Harbor Animal Hospital
Job Type: Full Time
Pay Range: $19-$22 per hour, DOE
About Us
Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.
Position Summary
We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.
Key Responsibilities
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Greet clients and patients warmly, in person and by phone
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Schedule appointments and manage the daily calendar
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Check clients in and out; process payments accurately
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Maintain client and patient records in the practice management system
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Handle multi-line phones, emails, and prescription requests
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Communicate effectively with veterinarians and technicians
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Maintain a clean, organized front desk and lobby area
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Provide compassionate support to clients during stressful or emotional situations
Qualifications
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High school diploma or equivalent required
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Previous receptionist or customer service experience preferred
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Veterinary or medical office experience a plus
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Strong communication and interpersonal skills
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Ability to multitask in a busy environment
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Basic computer skills and comfort learning new software
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Compassion for animals and their owners
What We Offer
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Competitive pay based on experience
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Employee pet care discounts
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Supportive team environment
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Opportunities for training and growth
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Health benefits, PTO, retirement plan
