This role partners closely with the broader Strategy & Business Operations team, Finance, Procurement, Field Operations, Medical Leadership, hospital leadership, and IT / PIMS teams to drive data-informed pricing decisions and ensure consistent execution across hospitals.

Key Responsibilities

Pricing Strategy & Analysis:

• Conduct quantitative analyses to support pricing decisions across Emergency, Specialty, and Ancillary Services.
• Execute benchmarking analyses (internal & external), including price positioning analyses, CPI index tracking, and veterinary market insights.
• Model the financial and operational impact of price changes, promotions, discount structures, and value-based pricing initiatives.
• Support research and pricing for both existing and new services or novel procedures

Annual & Mid-Year Price Adjustment Program:

• Support the annual price planning cycle, including data preparation, analysis, and tool / workflow execution.
• Maintain and QA datasets for TTM volumes, revenue, vendor cost updates, and service fee logic.
• Partner with hospitals and Field Operations Leaders to resolve pricing discrepancies, ensure accurate implementation, and monitor financial and operational impact post-price adjustment

Pricing Tools, Reporting & Data Management:

• Maintain and enhance Ethos pricing tools
• Create repeatable dashboards and reports that provide actionable insights to operational and medical leaders.
• Cross-Functional Collaboration & Stakeholder Support
• Provide analytical support for strategic pricing projects
• Partner with PIMS/IT teams to ensure data accuracy, code integrity, and seamless implementation of pricing decisions into hospital systems.
• Participate in operational meetings (FOLs, Hospital Leadership Teams) to explain pricing rationale and data insights in clear, concise language.

Continuous Improvement & Quality Assurance:

• Identify opportunities to improve pricing governance, QA processes, and measurement frameworks.
• Help develop best practices, job aids, and enterprise pricing standards to support scale.
• Contribute to post-implementation reviews and pilot evaluations (e.g., consult discount tests, access-to-care initiatives).

Qualifications

Education & Experience:

• Bachelor’s degree in Business, Economics, Finance, Data Analytics, or related field.
• 3+ years of experience in pricing, financial analysis, data analytics, consulting, or similar role.
• Experience in healthcare, veterinary, multi-site operations, or subscription-/service-based businesses preferred.

Technical Skills:

• Strong Excel skills (pivot tables, complex formulas; macros a plus); SQL or data querying experience a strong plus.
• Familiarity with data visualization tools (e.g., PowerBI, Tableau, etc.)
• Comfort working with large datasets, imperfect data, and multiple source systems.
• Experience with PIMS (e.g., ezyVet), medical billing codes, QuickBase, or Smartsheet is a plus.

Analytical & Business Skills:

• Analytical, critical thinker with strong quantitative and problem-solving skills with a high attention to detail
• Ability to connect data insights to business realities — including clinic operations and client experiences
• Understanding of revenue, cost, and margin drivers in a service-based business
• Highly organized, able to manage multiple priorities in a fast-paced environment.

Communication & Collaboration:

• Excellent written and verbal communication skills, with the ability to simplify complex findings
• Strong interpersonal skills, with the ability to work collaboratively across teams and hospital leadership
• Empathy for the client and patient experience, with sensitivity to the role pricing plays in veterinary care decisions
• Collaborative team player with a continuous improvement mindset.

*This role is not open to receiving agency candidates and any contingent submissions will not be honored.

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