Strategy & Business Operations Associate

Ethos Veterinary Health

Job Description

Job Summary

The Strategy & Business Operations (S&BO) Associate is a high-impact role designed for a strong analytical thinker who is motivated by how strategy is developed and executed in a complex, fast-growing organization. This role partners closely with senior leaders and cross-functional teams to evaluate business opportunities, support strategic initiatives, and translate data into actionable insights.

The Associate will work on a broad range of projects spanning enterprise strategy, operational improvement, financial analysis, and performance reporting. This role is well-suited for someone who is intellectually curious, detail-oriented, and motivated by solving ambiguous problems with real business impact.

Key Responsibilities

Specific responsibilities will include, but are not limited to:

Strategic Analysis & Business Support:

  • Support the evaluation and execution of key business opportunities, strategic initiatives, and operational priorities across the organization
  • Perform market research, competitive analysis, and stakeholder interviews to gather business requirements and inform recommendations
  • Synthesize qualitative and quantitative inputs into clear insights and structured problem statements

Data Analysis & Financial Modeling:

  • Conduct quantitative and financial analyses to assess the impact of strategic initiatives, projects, and operational changes on revenue, margin, EBITDA, and cash flow
  • Build, maintain, and refine financial models (e.g., business cases, ROI analyses, scenario and sensitivity analyses) to evaluate trade-offs and support investment decisions
  • Partner with Finance and FP&A to align assumptions, validate inputs, and ensure analyses are consistent with financial reporting and forecasting methodologies
  • Analyze financial and operational trends to identify risks and opportunities; interpret results and translate findings into clear, actionable insights
  • Support scenario analysis and sensitivity modeling to inform leadership decision-making

Communication & Stakeholder Engagement:

  • Prepare clear, concise materials (slides, memos, dashboards) for management and cross-functional stakeholders
  • Effectively communicate analyses, insights, and recommendations to audiences with varying levels of technical and business expertise
  • Participate as an active thought partner in manager- and director-level discussions, contributing structured thinking and analytical rigor

Reporting & Operational Enablement:

  • Create and maintain standard, recurring reports and dashboards for leadership and key stakeholders
  • Support process improvement efforts by documenting workflows, identifying inefficiencies, and recommending scalable solutions
  • Fulfill ad-hoc analysis and reporting requests from business partners as needed

Qualifications & Candidate Background

Experience & Education:

  • 3+ years of relevant professional experience in strategy, management consulting, operations, finance, analytics, or a related field
  • Bachelor’s degree required; top tier university preferred

Skills & Capabilities:

  • Strong analytical and problem-solving skills with the ability to structure ambiguous problems and quantify financial impact
  • Demonstrated experience assessing the financial implications of business decisions, including cost, revenue, margin, and return on investment
  • Solid foundation in financial modeling, forecasting, and core valuation concepts
  • Consultative mindset with the ability to assess business needs, frame financial trade-offs, and develop practical, data-driven recommendations
  • Ability to collaborate effectively across a matrixed organization and build strong working relationships
  • Strong written and verbal communication skills, with comfort presenting financial analyses and insights to senior stakeholders

Technical Proficiency:

  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Familiarity with business intelligence or data visualization tools (e.g., Power BI) preferred
  • Exposure to query languages (e.g., SQL) and/or programming languages (e.g., Python, R) a plus

What Success Looks Like in This Role

  • Produces accurate, well-structured financial and strategic analyses that leaders trust and rely on
  • Clearly articulates the financial impact, risks, and trade-offs associated with different initiatives and strategic options
  • Demonstrates curiosity and initiative by proactively identifying questions, risks, and opportunities with financial implications
  • Communicates complex financial concepts clearly and concisely, tailoring messages to the audience
  • Builds credibility as a reliable thought partner across Strategy, Finance, and Operations teams
  • Continues to grow financial acumen, business judgment, and ownership over time



Business Unit: Ethos Veterinary Health
Department: Strategy & Business Operations
Reports to: [Strategy & Business Operations Manager]; Sr. Director of Strategy & Business Operations (in the interim)


The base salary range for this full-time position is $105,000-$120,000. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers competitive compensation along with a comprehensive benefits package, including medical, dental, and vision benefits, vacation, sick leave, 401(k), and more depending on location. Your recruiter can provide more information about compensation and benefits for your specific location during the application process.


*This role is not open to receiving agency candidates and any contingent submissions will not be honored.

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National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.