Client Services Representative
Vernon Veterinary Clinic
Job Description
Vernon Veterinary Clinic requires a full time client service representative/receptionist to join our team.
This individual will be enthusiastic, punctual, responsible with a strong work ethic, flexible and possess the initiative to work individually as well as work well as a team. The clinic is fast paced and the ability to multitask is essential.
Job requirements:
Create a warm and welcoming environment for our patient and pet parents
Demonstrate experience in a fast-paced environment
Capable of working autonomously
Capable of following direction and performing at a high standard
Ability to work as part of a team
Ability to remain calm and efficient in stressful situations
Positive outlook and enthusiasm
Excellent time management skills
Excellent customer service skills
Excellent communication skills
Duties include but are not limited to:
Answer phone calls on a multiline phone system
Schedule appointments on Ezyvet IT system
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence
Invoicing/billing; creating estimates, process payment
File documents electronically
Stock shelves
Additional administrative & housekeeping duties
Job Type: Full time
Benefits:
Clinic discount
Uniform allowance
Work Location: In person
Submit resume and cover letter to angeliki.ioakimidou@vernonvetclinic.com
Only shortlisted candidates will be contacted
