City: Squamish
State: British Columbia
Hospital Name: Eagleview Veterinary Hospital
Job Type: Support Staff
Description & Requirements
Job Title: Client Service Representative (CSR)
Location: Eagleview Veterinary Hospital – Squamish, BC
Schedule: Part-time (2-3 days per week, 9.5-hour shifts).
Must be available for weekend & evening shifts until 8:00 PM.
Must be available for weekend & evening shifts until 8:00 PM.
About Us
Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors.
The Role
We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets.
Schedule Details
Averaging around 2-3 shifts per week
9.5 hours per shift
Schedule includes most weekends & evenings until 8:00 PM
Ideal for someone seeking consistent part-time hours with full workdays
Key Responsibilities
- Greet clients and their pets warmly and professionally
- Answer phones, respond to email inquiries, and schedule appointments
- Manage patient records and maintain accurate information
- Process payments and handle invoicing
- Support the veterinary team with administrative tasks
- Maintain a clean and organized reception area & consultation rooms
- Provide compassionate support during routine and urgent visits
What We’re Looking For
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Calm, compassionate, and professional demeanor
- Ability to work efficiently in a busy environment
- Comfortable with computers and scheduling systems
- Previous reception, customer service, or veterinary experience is an asset (training provided for the right candidate)
- A genuine love for animals and their people
What We Offer
- Consistent part-time schedule with full-length shifts
- Supportive and positive team culture
- Competitive wages based on experience
- Staff discounts on veterinary services and products
- Opportunities for learning and growth
How to Apply
Please send your resume and a brief cover letter to: Caitlyn.Palmer@nva.com
Subject line: Client Service Representative Application
Join Eagleview Veterinary Hospital and help make a difference for pets and their families in the Squamish community.