General information

City: Naples

State: Florida

Hospital Name: Animal Oasis Veterinary Hospital

Job Type: Support Staff

Employment Type: Permanent

Description & Requirements

Client Service Representative |Animal Oasis Veterinary Hospital

2700 Immokalee Rd, Suite 16, Naples, FL 34110

Join a Supportive Veterinary Team Focused on Exceptional Client Care

Animal Oasis Veterinary Hospital is a small animal general practice in Naples, Florida, committed to providing progressive, gold-standard veterinary care in a welcoming, team-focused environment. Our hospital culture is built on respect, collaboration, and genuine care for both our clients and our team members.

We are currently seeking a friendly, organized, and motivated Client Service Representative (CSR) to join our front-of-house team. Veterinary experience is not required; we are happy to train the right candidate who brings a positive attitude, strong communication skills, and a desire to learn.
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Position Overview: Client Service Representative

As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets. This is an excellent opportunity for someone interested in growing a career in veterinary medicine or client-focused healthcare.
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Key Responsibilities
Greet clients and patients warmly and professionally
Schedule appointments and manage incoming phone calls
Process payments and maintain accurate client records
Communicate effectively with veterinarians and clinical staff
Support client education and follow-up communication
Maintain a clean, organized, and welcoming front desk area
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Qualifications
Previous customer service or reception experience preferred, but not required
Willingness to learn veterinary terminology, workflows, and hospital systems
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Professional, compassionate, and team-oriented mindset
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Schedule, Compensation & Benefits
  • Compensation: competitive hourly rate, based on experience
  • Flexible Scheduling Options:
  • Four 10-hour shifts or five 8-hour shifts
  • Rotating Saturdays with scheduling flexibility
  • Benefits Include:
  • Full benefits package
  • Paid time off (PTO)
  • Uniform allowance
  • Continuing education and training opportunities
  • Employee pet care benefits
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Why Join Animal Oasis Veterinary Hospital?
Training & Support: We provide thorough onboarding and ongoing support to help you succeed
Positive Work Culture: A close-knit, respectful team that values communication and collaboration
Work-Life Balance: Flexible scheduling designed to support your lifestyle
Career Growth: Opportunities to grow within the hospital and explore other roles in veterinary medicine
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How to Apply
If you enjoy working with people, love animals, and are looking for a supportive workplace that is willing to invest in your growth, we would love to hear from you. Please submit your resume and a brief introduction.

Join Animal Oasis Veterinary Hospital and be part of a team that cares for clients, patients, and each other.