NVA

River Forest Animal Hospital | River Forest, IL

River Forest Animal Hospital is a six-doctor general practice located in River Forest, IL. Our state-of-the-art facility includes a fully equipped surgical suite, dental suite, in-house diagnostic laboratory, and a radiology suite featuring digital radiography and ultrasonography.

We are currently seeking an experienced Part-Time Customer Service Representative to join our friendly, upbeat, and fast-paced team.

About the Role

As our Customer Service Representative, you will be the first point of contact for our clients and play a key role in creating a welcoming and efficient experience for both clients and their pets.

About You

The ideal candidate:

• Has prior customer service experience in a veterinary setting
• Thrives in an upbeat, fast-paced environment with frequent client interaction
• Is comfortable scheduling appointments, answering phones, and processing payments
• Is a self-motivated team player who enjoys collaborating with veterinary professionals
• Possesses excellent communication skills and can multitask effectively
• Is compassionate, patient, empathetic, and enjoys working with pets and their people
• Has experience with AviMark software (or is willing to learn)
• Is available to work evenings and weekends

Schedule & Compensation

• Job Type: Part-time
• Pay: $18–$20 per hour

Schedule may include:

• Day shifts
• Evening shifts
• Weekends
• Holidays
• Monday–Friday availability

Required Experience

• Veterinary experience: 1 year (required)
• Front desk/customer service experience: 2 years (required)

Preferred Availability:

• Day shifts
• Evening shifts
• Weekends

Work Location

• On-site in River Forest, IL

To learn more about our hospital, visit: riverforestvet.com

Hiring Manager: Dana Higgs