NVA

Job description

Are you looking for a rewarding career where you can make a real difference in the lives of animals and their families? Abbotsford Animal Hospital in Aurora, ON, is seeking a Full-Time Veterinary Receptionist to join our front desk team. With over 30 years of trusted veterinary care, Abbotsford Animal Hospital is committed to providing exceptional medical services while prioritizing the comfort and well-being of our furry patients.

This is a vital role that requires excellent communication skills, multitasking ability, and a love for animals and people alike. The ideal candidate is available for a full-time schedule, including occasional weekends.

What You’ll Do:

• Greet clients and patients with warmth and professionalism
• Answer phone calls, schedule appointments, and manage reminders
• Maintain accurate patient records and input data into veterinary software
• Process payments and invoices
• Coordinate with veterinary staff to ensure smooth daily operations
• Assist clients with questions or concerns, both in person and over the phone
• Maintain a clean, organized, and welcoming reception area

What We’re Looking For:

• Previous customer service or receptionist experience (veterinary or medical preferred)
• Excellent verbal and written communication skills
• Comfortable handling pets and interacting with pet owners
• Ability to multitask in a fast-paced environment
• Familiarity with veterinary software (e.g., AVImark, Cornerstone, etc.) is a plus
• High school diploma or equivalent required
• Availability to work a full-time schedule, including some morning, evenings and occasional weekends 

What We Offer:

• Fully covered health benefits
• Staff discounts for your own pets
• RRSP matching plan
• Wellness Spending Account

Please submit your application through this posting or email your resume to rachel.b@abbotsfordanimalhospital.com