NVA

Senior Manager, Regulatory Compliance

Location: Remote or hybrid at headquarters in Austin, TX (supporting 1,200+ hospitals across the U.S. & Canada)

Reports To: Associate General Counsel, Compliance

Position Overview

The Senior Manager, Regulatory Compliance will lead the company’s Regulatory Compliance function across a large, multi-site veterinary services organization. This role is responsible for designing and operationalizing scalable regulatory compliance programs that ensure adherence to federal, state/provincial, and local requirements—including those governed by agencies such as DEA, OSHA, EPA, and applicable veterinary and healthcare regulatory bodies.

This leader will oversee a team responsible for driving compliance at the practice level, translating complex regulatory requirements into clear, actionable guidance, and enabling hospital teams to meet expectations in their day-to-day operations.

The role partners closely with Legal, Medical, Operations, and HR to proactively identify risk, implement controls, and strengthen a best-in-class compliance program aligned to DOJ guidance and industry best practices.

Key Responsibilities

Regulatory Program Leadership

• Lead the development, implementation, and continuous improvement of regulatory compliance programs across all sites

• Ensure scalable frameworks, tools, and processes are in place to support compliance across a highly distributed footprint

• Translate regulatory requirements into practical, risk-based policies, procedures, and guidance for site-level execution

Site Compliance Enablement

• Oversee the team responsible for supporting hospitals in meeting regulatory requirements (notably DEA, OSHA, EPA)

• Drive consistency in how compliance expectations are communicated, monitored, and reinforced across all locations

• Develop playbooks, toolkits, and operational guidance that enable field teams to self-manage compliance effectively

Risk Assessment & Monitoring

• Identify, assess, and prioritize regulatory risks across general practice, ER, and specialty hospitals

• Establish monitoring, audit, and inspection processes to evaluate compliance and drive remediation

• Analyze trends, root causes, and systemic issues to inform program enhancements

Regulatory Expertise & External Engagement

• Maintain deep knowledge of relevant regulatory requirements (e.g., controlled substances, workplace safety, hazardous waste, environmental compliance)

• Serve as a key point of contact for regulatory inquiries, inspections, and audits

• Build and maintain relationships with relevant regulatory agencies

Training & Education

• Develop and deploy training programs to promote awareness and understanding of regulatory requirements across all levels of the organization

• Ensure regulatory compliance is embedded in onboarding, ongoing education, and leadership development

Cross-Functional Partnership

• Collaborate with Legal, Medical, Operations, HR, and Field Leadership to integrate compliance into operational workflows

• Partner in investigations, incident response, and corrective action planning

Leadership Competencies

• Lead, coach, and develop a high-performing Regulatory Compliance team

• Define team structure, roles, and priorities to support a growing and evolving organization

• Foster a culture of accountability, continuous improvement, and practical problem-solving

• Strategic thinker with strong operational execution

• Ability to influence across functions and levels without direct authority

• Skilled at simplifying complex regulatory concepts for diverse audiences

• Comfortable operating in ambiguity and scaling programs in a high-growth environment

• Strong commitment to ethics, integrity, and a culture of compliance

Project & Change Management

• Lead complex, cross-functional projects to implement regulatory programs, tools, and process improvements

• Manage competing priorities in a fast-paced, multi-site environment

Qualifications

Required

• 7+ years of experience in regulatory compliance, preferably in healthcare, veterinary medicine, or other highly regulated multi-site environments

• Strong working knowledge of DEA, OSHA, and EPA regulations

• Experience building or leading compliance programs across distributed operations

• Demonstrated ability to translate regulatory requirements into practical business processes

• Strong analytical, problem-solving, and communication skills

Preferred

• Experience in veterinary medicine, healthcare, or retail healthcare models

• Experience interacting with regulatory agencies or managing inspections

• Background in project or program management

• Familiarity with DOJ compliance program principles and risk-based program design

Compensation

Base salary: $110,000-$140,000 

Annual Incentive Plan: 15%

FLSA Status: Exempt