Hospital Name: National Veterinary Associates
Job Type: Support Center
Employment Type: Permanent
Description & Requirements
About
National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we’re very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.
Job Summary
The Business Operations Associate, General Practice will be a key member of the Business Operations team and report to the Director of Business Operations. The Business Operations team identifies growth opportunities, partnering with operational and functional leaders to develop, launch, and track performance of strategic initiatives and priorities. This position involves exposure across the GP organization – including opportunities to support various functional areas and collaborate across levels of seniority from Hospital Managers to Vice Presidents. This is a unique opportunity to work on diverse high impact projects that are critical to NVA’s growth.
Location: Remote- United States
Key Responsibilities
Responsibilities include, but are not limited to:
Strong Analytical Skills: Analyze financial, operational and market data to identify trends, opportunities, and areas for improvement, providing actionable insights to drive performance.
Data-Driven Recommendations: Drive from analysis to insight, interpreting results to inform decision-making, developing data-backed recommendations.
Cross-Functional Collaboration: Collaborate effectively with stakeholders across departments and seniority levels, including stakeholder interviews to gather business requirements, supporting stakeholders as a thought partner, and conducting ad-hoc analyses.
Effective communicator: Effectively communicate findings and recommendations, verbally and through clear and compelling reports and presentations, striving to communicate complex concepts in a clear and succinct way.
Business Performance Monitoring: Track key performance indicators and metrics to measure the effectiveness of strategic initiatives – recurring and current priorities.
Ownership mindset: Maintain a self-starter attitude, taking accountability for the quality and timeliness of one’s work. This includes, but is not limited to establishing timelines for deliverables, anticipating potential challenges, and soliciting support as needed to achieve desired goals.
Qualifications and Candidate Background
The ideal candidate will have the following:
• 3+ years of work experience
• Bachelor’s degree from a top tier university
• Management consulting and/or project management experience
• Experience in financial modeling/forecasting and operational analyses
• Methodical and structured approach to identifying and assessing business opportunities
• Exceptional analytical and conceptual problem-solving skills
• Ability to collaborate and communicate effectively with all levels across a matrixed organization
• Detail-oriented, balanced with ability to pull back and see the bigger picture
• Strong proficiency in use of Microsoft Excel and PowerPoint
• Knowledge of business intelligence tools preferable (e.g., Power BI)
• Comfort with coding; knowledge of query languages (e.g., SQL) and of programming languages (e.g., R, Python) a plus
Compensation:
The total compensation range (base salary and opportunity for bonus) is between $103,500 and $126,500. This position is eligible for benefits.
*This role is not open to receiving agency candidates and any contingent submissions will not be honored.