The people who work in veterinary hospitals are SPECIAL. They’re empathetic, caring and kind, and they work really hard. And we have to be sensitive to the emotional part of their lives. Dr. Stan Creighton, NVA Founder
You care about your patients.
That’s why we care about you. We appreciate the support you provide to your patients and their families. You solve problems others can’t. You open your heart to your patients, doing work that, on some days, can be as emotionally challenging as it is fulfilling. And you do it because of your love for pets. That kind of dedication is the foundation of our culture here at NVA.
The Values That Guide Us
SERVICE EXCELLENCE
We’re committed to providing the best experience possible for the families that trust us with their pets. We work to exceed their expectations with understanding, empathy and compassion.
TEAMWORK
NVA is committed to the independence of the caring individuals who give their all to their patients. That’s why we appreciate that our veterinarians are committed to each other, working together and putting the team’s goals first.
INNOVATION
We’re open-minded in our approach. We believe that improvement comes when we’re always evaluating and implementing new and different ideas.
GOAL ORIENTATION
We start with intention, set expectations and work to reach our goals. If we continually self-evaluate and focus on our goals, we know we’ll be able to achieve them.
INTEGRITY
Our actions are consistent with our values and beliefs.