NVA

Job description

Riverview Animal Hospital is Hiring

Best team in town ▪ Never a dull day ▪ Always learning something new

Opportunity to advance ▪ Dogs and cats, all day every day

Do you thrive in a fast-paced environment? Are you a capable multi-tasker and able to prioritize effectively? Do you have solid computer-navigation and typing skills? Are you an effective communicator (both written and oral)? Does customer service fulfill you?  

Client Service Representative Role Requirements

• 1+ years customer service experience required
• Veterinary hospital experience a plus
• An employee in this position must have a sense of caring for animals and their owners
• Professional communication skills

Client Service Representative Responsibilities

• Assist with checking in clients/patients
• Answering phones
• Replying to client emails
• Relaying medical information to clients
• Generally assisting with the day-to-day operation of the hospital
• Communicating client concerns with the medical staff

• The base hourly range for this position is $17.00 - $19.00. Our pay ranges are primarily determined by role and level of responsibilities. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. This position is also eligible for a periodic bonus.
• Position eligible for a periodic bonus
• Position eligible for shift stipend

Benefits

* Paid holidays

* 401K Retirement

* Health, Dental, and Vision insurance with a generous employer contribution

* Health Savings Account available

* Generous pet care benefits

* Paid Time Off (“PTO”)

* Pet Discounts

* Team events and other local social activities

** For qualified candidates; benefits may vary based on experience and full vs part time

• NVA/Ethos offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA/Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
   
  NVA/Ethos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
• Accepting applications through 11/1/24