City: La Porte
State: Texas
Hospital Name: Underwood Animal Clinic
Job Type: Support Staff
Description & Requirements
Previous Customer Service Experience Required.
THIS POSITION IS CUSTOMER SERVICE REPRESENTATIVE.
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Veterinary Clinic Experience Required - Minimum of 1 years customer service.
Hiring Manager Garner, Terri