We are seeking a Full-Time Client Service Representative at a busy animal hospital whose primary responsibilities include greeting clients as they arrive for appointments, scheduling appointments both in person and on the phone, helping clients complete necessary admission forms, filing, answering phones, taking messages, entering charges, reconciling cash drawers, and collecting payments from clients.
The ideal candidate should:
Have a positive attitude
Have the ability to multi-task, prioritize, and manage time effectively
Be able to manage a large amount of incoming calls
Be comfortable working with computer systems
Remain calm, even in stressful situations
Keep up a fast pace
Be able to work cooperatively with other team members
Be comfortable working around animals and understand the needs of animal owners
Handle customer complaints, provide appropriate solutions and follow up, to ensure resolution
Be friendly
Be reliable
Schedule will be based on the needs of the hospital.