Hospital Name: National Veterinary Associates
Job Type: Support Center
Employment Type: Permanent
Description & Requirements
About:
National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we’re very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.
Overview:
NVA is seeking a dynamic and experienced Manager of Vendor Contract Performance to join our Procurement Department. This critical role will lead a team responsible for governing contract performance, addressing supplier-related inquiries, and implementing contracts across the organization. The ideal candidate has a proven track record of managing teams in supplier evaluation, relationship management, RFP issuance and evaluation, and project management related to supplier interactions.
Key Responsibilities:
• Team Management:
o Lead a team of 2-3 individual contributors in managing day-to-day supplier interactions.
o Hire, train, and develop team members as necessary.
o Conduct bi-annual employee performance reviews.
o Manage the expectations of Procurement, Operations, and Finance stakeholders regarding all supplier-related activities.
• Process & Procedure Development:
o Assess and enhance current processes within the department and with internal stakeholders.
o Collaborate with stakeholders to establish and maintain Service Level Agreements (SLAs).
o Develop and implement reports to evaluate team capacity and performance.
o Analyze supplier reports to determine their impact on internal customers.
o Foster and strengthen relationships with suppliers.
• Procurement Leadership:
o Contribute to the management of departmental objectives as a member of the Procurement leadership team.
o Oversee the scheduling and agenda setting for Quarterly Business Reviews (QBRs).
o Support both Indirect and Direct Strategic Sourcing in contract management and vendor relationship development.
Skills and Specifications:
• Extensive experience in supplier management.
• Proven ability to manage teams and engage with stakeholders.
• Strong project management capabilities with proactive and diligent follow-through.
• Strong background in managing supplier-related projects.
• Highly Skilled in MS applications including Outlook, Word, Excel, and PowerBI
• Experience with Evisort, and Oracle P2P is preferred.
• Basic understanding of financial concepts such as GL codes, fiscal vs. calendar year date ranges, YTD financial comparisons, and spend seasonality.
• Strong problem-solving skills with the ability to create and implement formal processes.
• Excellent organizational and time management skills, especially in time-sensitive reporting situations.
• Strong communication skills, with the ability to collaborate effectively across departments, field teams, and with external vendors.
Qualifications:
• Bachelor’s degree in Business, Marketing, Mathematics, Healthcare Administration, or equivalent work experience.
• Minimum of 3-5 years of experience in supplier management and team development.
• Excellent communication skills.
• Experience in the Animal Health industry is strongly preferred.
Compensation:
The salary range for this position is $100,000-$130,000 and includes excellent benefits such as health insurance, 401k, and flexible vacation time.
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