Hospital Name: National Veterinary Associates
Job Type: Support Center
Employment Type: Permanent
Description & Requirements
Position: Senior Manager, Employee Relations
About: National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we’re very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.
Brief Job Summary: The Senior Manager – Employee Relations will be responsible for designing, implementing, and managing the employee relations strategy for NVA GP. This is a newly created role that will play a critical part in shaping the company's approach to employee relations, ensuring a positive and productive work environment across NVA GP. The Senior Manager, Employee Relations will lead a team focused on resolving employee issues, developing policies, and fostering a culture of fairness, respect, and inclusivity.
Key Responsibilities:
• Work cross-functionally to develop and execute a comprehensive employee relations strategy aligned with NVA GP’s mission, values, and business objectives.
• Mitigate NVA GP’s employee relations risks, rolling out new initiatives, and managing all employee relations matters.
• Establish clear protocols for handling employee concerns, investigations and disciplinary actions.
• Collaborate with HR Compliance and Legal teams to develop, update, and communicate employee relations policies and needed practices.
• Monitor and evaluate the effectiveness of existing policies and procedures, recommending improvements as needed in partnership with HR Compliance and Legal.
• Oversee and manage the resolution of complex employee relations issues, including investigations of harassment, discrimination, and other workplace concerns.
• Provide guidance and support to HR Business Partners and managers on conflict resolution and performance management.
• Develop resources and tools to support managers in handling employee relations issues effectively.
• Build and lead a high-performing Employee Relations team, providing mentorship, guidance, and professional development opportunities for not just the Employee Relations team but also HR Business Partners.
• Utilize data and analytics to identify trends, assess the impact of employee relations initiatives, and make data-driven decisions.
• Develop and foster strong relationship with legal, compliance and HRBP’s.
Minimum Knowledge, Skills, and Abilities:
• Bachelor’s degree in human resources, business administration, or a related field
• Minimum of 7 – 10+ years of progressive HR experience, with a strong focus in Employee Relations, with at least 5 years in a leadership role
• Demonstrated ability to develop and implement employee relations strategies that align with organizational goals
• Experience in a multi-location organization, preferably in healthcare, veterinary services, or a similar industry
• In-depth knowledge of HR laws and regulations, including FMLA, FLSA, ADA, EEO, and other federal, state, and local employment laws
• Strong analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely
• High level of integrity and discretion in handling confidential information
• Strong leadership skills, with the ability to influence and build relationships at all levels of the organization
• Significant experience directly handling and providing guidance on a variety of human resources compliance matters required
• Proven track record of delivering pragmatic solutions to employee relations problems and resolving disputes effectively and efficiently
• Proven experience in managing complex employee relations issues and conducting workplace investigations
Compensation:
The total cash compensation range (including base salary and opportunity for bonus) is $149,500 and $172,500. This position is eligible for benefits and long term incentives.
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